Check and verify that the user account does have proper access and disk quota available for writing files to this location. Check and verify that the destination has enough available free disk space. ![]() The shared folder at the destination computer has folder encryption turned on. Software FIREWALL or Internet Security application on the destination computer might be turned ON or not properly configured to permit this traffic. The SMB client setting is not turned ON or not properly configured on the copier/machine. The user account does not have proper privileges or enough disk space quota available for this user account to write to this destination. The destination is full or out of available free space to write to. Then create an E-mail account using the information that was provided to you and try to send an email from MS Outlook Express You can bring up Microsoft Outlook Express by clicking START > RUN then type MSIMN and click OK. Please use Microsoft Outlook Express (DO NOT USE OUTLOOK) from a computer to test, verify and confirm the correct requirements for the E-mail server that the customer is trying to use to send E-mail. The SMTP server might be rejecting the E-mail because of some configuration settings that are configured in Canon device,Ĭhange the subject field to something other then ATTACHED IMAGE. Check and verify that the from E-mail address is valid for the SMTP server that is being used. Check and verify that the SMTP server is operating properly. The SMTP server rejected the E-mail due to some kind of spam The SMTP server returned an error while trying to connect. The fax capability of your MX490 Series printer is now ready for use.-A timeout error occurred during communication with the SMTP server to transmit an E-mail, or to transmit/receiveI-Fax, due to a problem with the server. If FAX only was chosen for Use of Tel line, the Receive mode will be Fax only mode and the Telephone line type will be either Tone or Pulse. ![]() If Sharing FAX/voice was chosen for Use of Tel line, the Receive mode will be Tel Priority mode and the Telephone line type will be either Tone or Pulse. These will cycle back and forth, along with a message that says Press OK to apply. The Receive mode and Telephone line type will appear on the LCD.Use the left or right arrows to choose Sharing FAX/voice or FAX only. Use of Tel line will appear on the LCD.After the test has finished, Check the Easy setup results will scroll across the LCD.If the connection test fails, check that the telephone line cables are plugged in correctly and try again. The machine will attempt to pick up the line. The message Start the telephone line connection test will scroll across the LCD.Click here to see the position of the EXT. jack. Connect a telephone (or a telephone / answering machine combination device) into the EXT. jack on the back of the printer. The message Connect a telephone to the device's EXT port will scroll across the LCD.Click here to see the position of the LINE jack.Īfter connecting the telephone line cable, press OK. ![]() Connect the other end of that cable into the LINE jack on the back of the printer. Connect a telephone line cable into a telephone jack at the wall. The message Connect your Tel socket and the LINE jack on the device's rear side will scroll across the LCD.In the Easy setup menu, press OK on Start setup.In the Fax settings menu, press OK on Easy setup.In the Setup menu, press the right arrow until Fax settings appears on the LCD.With the printer powered on, press the Setup button.To set up the fax capability of your PIXMA MX490 Series printer using Easy setup, follow the steps below.
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